Cat Equipment Service - Total Customer Care

A reliable heavy equipment service center can help you lower your operating costs, extend the life of your equipment and reduce downtime due to repairs and maintenance. As the area's only authorized Cat dealer, Johnson Machinery provides factory-authorized service for Riverside and San Bernardino counties. Since 1940, our team has been supporting the heavy industry throughout the region with the best selection of equipment and client support worthy of the Caterpillar name. Contact our team directly for a wide range of services for all your Cat equipment as well as products by allied brands.

24-Hour Emergency Repairs

Your equipment is vital to your operations. When you have a deadline to meet or an order to finish, unexpected downtime can have major consequences. That's why Johnson Machinery offers 24-hour field service for all our clients. Whether you need parts for a repair, or a technician who can perform an on-site diagnostic, contact Johnson Machinery directly. With five locations serving southern California and southwest Arizona, we can have a highly skilled team at your location quickly. We also offer anytime parts ordering via our online PartStore – with one of the largest inventories in the country, 98% of orders can be fulfilled in 24 hours or less.

Preventative Maintenance Plans

Johnson Machinery offers Cat Preventative Maintenance (PM) plans for all new and used equipment. With a PM plan, your machinery is serviced at factory-recommended intervals using the latest diagnostic technology. Use our maintenance plans to keep your equipment running its best, maintain compliance with EPA emissions guidelines and more. Plans are flexible and give you greater control over your monthly maintenance costs. Clients using our maintenance plans also receive computerized record-keeping of all work done, which takes the hassle out of meeting ISO and other internal requirements. It also improves your resale value should you ever decide to upgrade to a newer machine. Best of all, PM plans are customizable and can be tailored to meet the needs of your fleet.

Machinery Inspections and Factory-Certified Rebuilds

Make informed purchasing and service decisions with Johnson Machinery's inspection program. Our team of expert technicians can provide incisive reporting about the condition of your heavy equipment based on Caterpillar guidelines and best practices. Johnson Machinery can also perform certified equipment and major component rebuilds that take advantage of the "second life" built into all Cat products. If your heavy machinery is starting to show its age, a full or partial rebuild can restore it to like-new conditions for a fraction of the cost of replacement.

Scheduled Oil Sampling at Johnson Machinery

The Cat Scheduled Oil Sampling (SOS) program gives fleet managers a powerful tool for anticipating their future service needs. As wearable parts age, they release metal particulates into oil and other fluids. By tracking the presence and composition of these fluids over time, it becomes possible to determine how much life is left in these components and make repair decisions accordingly. The service department at Johnson Machinery operates its own fluid analysis laboratory and can provide test results within 24 hours. We also keep electronic records of every test, allowing our team to better track changes over time.

Other Services

Contact Johnson Machinery to learn about our full range of services for maintaining and repairing equipment by Cat and allied brands. We run a complete welding shop and can provide specialized services such as undercarriage rebuilds, track repairs and maintenance, emissions regulation compliance and more. Our team is also able to deliver on-site operator training for your staff to ensure your Cat equipment is working as effectively and efficiently as possible.

For more than 70 years, Johnson Machinery has been helping drive industries throughout southern California – contact our team today to find out what we can do for you!

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